Cande Consulting Privacy Policy

Last updated: 15 December 2022

Introduction

Cande Consulting respects and is committed to protecting your privacy. This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website (www.responsiblefutures.info). We aim to maintain consistently high standards in our use and storage of your personal data, and endeavour to comply with the Data Protection Act 2018, the EU General Data Protection Regulation (GDPR) and other relevant legislation.

This privacy policy governs the manner in which Cande Consulting (“Us”, “Our” or “We”) collects, uses, maintains and discloses any personal information collected from users (“you”, “User”) of the www.responsiblefutures.info website (“Site”). This privacy policy applies to the Site and all products and services offered by us. Personal data, as defined by the GDPR, means any information which relates to a living individual who can be identified, either directly or indirectly, from this information. For example, your name, email address, postal address, telephone number and other personal details.

In addition to this Privacy Policy, each service offered by us may have additional privacy provisions that are specific to the particular service. You will always be informed of these supplemental provisions at the time you provide your personal data.

From time to time we will update this Privacy Policy, so encourage you to refer back to this page regularly. If significant changes are made, we will endeavour to notify you. 

Topics

  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • Third Party Processors
  • Your acceptance of these terms
  • Data controller
  • How to contact us
  • How to contact the appropriate authorities

How do we collect your data?

You directly provide us with most of the data we collect. We collect data and process data when you:

  • Register online, ask to be kept informed or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our apps, website or via email.
  • Non-personal identification information may be collected about you whenever you interact with our Site via your browser’s cookies. Non-personal identification information may include the browser name, the type of computer and technical information about how the User connects to our Site, such as the operating system and the internet service provider they use and other similar information. This is statistical data about our users browsing actions and patterns, and does not identify any individual.

Users may be asked for, as appropriate, name, email address, postal address and phone number etc. Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

We may also receive your data indirectly from the following sources:

  • Event registration via our registration partners (e.g. Livebuzz, Eventbrite, See Tickets, etc)
  • Submission of information via relevant third parties, where Cande Consulting is a partner 

How will we use your data?

We collect your data so that we can:

  • Process your order and manage your account.
  • Keep you up to date with news.
  • Remind you of upcoming events that are related to ones you have previously attended or have shown an interest in.
  • Keep you up to date with industry/partner/sponsor/conference news and activities.
  • Email you with special offers on other products and services we think you might like.
  • Respond to enquiries, questions and/or other requests.

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates.

Where events/webinars etc are sponsored/partnered we will share your data with them.

We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

How do we store your data?

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information and data stored on our Site.

All information you provide us is stored on Mailchimp secure servers. 

We also keep your information confidential. The internal procedures at Cande Consulting cover the storage, access and disclosure of your information.

Marketing

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop us from contacting you for marketing purposes or sharing your data with our partner companies so that they may offer you their products and services.

If you no longer wish to be contacted for marketing purposes, please contact the data controller by the email listed below.

If you have asked that we do not use your details for marketing purposes, we still need to keep them to ensure our systems reflect your preferences.

What are your data protection rights?

Access to and control over your Personal Data

You have legal rights under applicable laws, such as the General Data Protection Regulation (GDPR), in relation to your Personal Data. These rights are explained fully on the Information Commissioner’s Office website.

You can ask the following questions, or take the following actions, at any time by contacting us:

  • See what Personal Data we hold about you (if any)
  • Ask to delete, change and correct your Personal Data
  • Object to the processing of your Personal Data
  • Ask to restrict the processing of your Personal Data
  • Withdraw any consents you have given us to the processing of your Personal Data

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit https://www.allaboutcookies.org/

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Our website contain links to other websites and services of our partners and other third parties. Our privacy policy applies only to our website. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies, so if you click on a link to another website, you should read their privacy policy. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Your browsing and interaction on any other website or your dealings with any other third-party service provider, is subject to that website’s or third-party service provider’s own rules and notices/policies. We do not monitor, control, or endorse the information collection or privacy practices of any third parties. This Notice applies solely to Information collected by us through our website or services and does not apply to these third-party websites and third-party service providers.

Changes to our privacy policy

Cande Consulting keep our privacy policy under regular review and place any updates on this web page. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. This privacy policy was last updated on 19 October 2021. 

Third party processors

We use the following third parties to process personal data on our behalf. These third parties are based in the United States and are committed to complying with the EU General Data Protection Regulation 2018 (GDPR) when it came into force on 25 May 2018. They are already EU-U.S Privacy Shield compliant.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Data controller

For the purposes of the Data Protection Act 1998, the data controller is Cande Consulting. Our nominated Data Protection Officer (DPO) is Samantha Cande. Our ICO registration number is : ICO:00018247170.

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

You can contact our Data Protection Officer via:

  • Email: sam@candeconsulting.co.uk
  • Telephone: +44 7983 640745

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office on 0303 123 1113 or visit https://ico.org.uk/make-a-complaint/ for more information.